Frequently Asked Questions /Before we Arrive 

 

Clear Clutter and Personal Items

Prior to our arrival, it's essential to declutter the space and remove any personal items or valuables that you want to keep safe. This will help our team access all areas that need cleaning and prevent any accidental damage to your belongings.Picking up kid toys , animal toys , laundry or anything in the way of the cleaners.

  • Please Pick up kid toys , animal toys , laundry or anything in the way of the cleaners, empty your sinks , the cleaners will not wash dishes unless it was added on. 
  • Please put all expensive important items away
  • If you have any specific request, let us know when we walk in
  • Please don’t follow cleaners around
  • Please put all fire arms in a safe place
  • Please don’t leave us in the house alone with anyone under 13 years old
  • Please have payment method ready before cleaners leave
  • Please have bigger animals in a safe place

 

Can I book a cleaning service online?

Yes, you can easily book a cleaning service online through our website. Simply fill out the booking form with your details, and our team will contact you to confirm the appointment.

 

Are your cleaning products eco-friendly?

At K.O Extreme Cleaning, we prioritize using environmentally friendly cleaning products to ensure the safety of our clients and the planet. We are committed to sustainable practices.

 

How long does a typical cleaning service take?

The duration of a cleaning service depends on the size and condition of the space being cleaned. Our team will provide you with an estimated timeframe based on your specific requirements. Anywhere from 45 minutes - 5 hours. 

 

Are your cleaners trained and insured?

Our cleaning professionals at K.O Extreme Cleaning are highly trained, experienced, and insured. You can trust our team to deliver top-quality cleaning services with attention to detail and care.

Do I need to be present while the cleaners work?

You are not required to be home while our team completes the cleaning services. However, if you have specific instructions or preferences, feel free to communicate them to our staff.

 

What is your cancellation policy?

If you need to cancel or reschedule a cleaning appointment, please contact us at least 24 hours in advance. Late cancellations may incur a fee.

 

Do you offer recurring cleaning services?

Yes, we provide recurring cleaning services for residential and commercial clients. Whether you need weekly, bi-weekly, or monthly cleaning, our team can customize a schedule that meets your needs.

 

Do you offer additional services like carpet cleaning?

In addition to our standard cleaning services, we also offer specialty services such as carpet cleaning, upholstery cleaning, and deep cleaning for specific areas. Contact us for more information.

 

What sets K.O Extreme Cleaning apart from other cleaning services?  With expertise in hoarder cleanup, house cleaning, facility cleaning, and organization, we are equipped to handle any cleaning challenge. Contact us today to experience the K.O Extreme Cleaning difference.

Contact Us Today

For all your cleaning needs, don't hesitate to reach out to K.O Extreme Cleaning. Our team of experts is ready to help you with Hoarder cleanup, Residential cleaning, Facility cleaning, Organization and Sanitation services and more. Contact us now for a free estimate.